360° Delivery Process

O'Brien & Gere uses its 360° Delivery Process™ for delivering its Utility Services. This process is designed to assist each client in reaching their goals and objectives, while tailoring contracting options to meet specific business needs and/or procurement strategies. The Utility Services Group works with each client to deliver quality services throughout the entire life-cycle of a project or program. O’Brien & Gere’s experienced project teams, which comprise engineers, scientists, fabricators, construction and operations personnel, developed this model to ensure consistency in delivery.

Utilizing this delivery process for planning, customization and execution, O’Brien & Gere is able to identify constructability and operational issues early on, to optimize potential capital and long-term operation and maintenance costs, address schedule impacts, and most importantly, help clients make informed decisions.

The strength of the Utility Services Group lies in its integrated approach to project delivery - regardless of the delivery option and program- Design / Build / Operate / Finance / Acquire. From project development through design, construction, fabrication, commissioning, and operations and maintenance, our 360° Delivery Process™ provides the necessary structure to address your unique challenges.

The first step in O’Brien & Gere’s 360° Delivery Process™ involves interaction with the owner and key stakeholders to identify goals and objectives, and how the Utility Services Group will measure performance. O’Brien & Gere works with clients to first fully understand process needs so that utilities are tailored to meet current demands and can be expanded to meet future demands within their manufacturing operations. This process understanding is then applied to ensure that the base conveyance and water and wastewater treatment facilities are properly integrated with process operations.

The Utility Services Group tailors each 360° Delivery Process™ to meet specific industry/client requirements relative to quality, regulations, or required documentation. This structured approach, with appropriate customization, allows O’Brien & Gere to provide clients with the long-term, quality service they expect and deserve.

O’Brien & Gere’s 360° Delivery Process™ addresses the following unique challenges:

Utility gap analysis and master planning
Permitting and compliance with regulatory requirements (FDA, USDA, ISO, US EPA)
Plant reliability and flexibility
Zero unplanned interruptions to existing operations and emergency support systems
Process optimization and system integration
Alternative biofuels and combustion technologies
Water quality protection and reduction plans
Advanced wastewater treatment technologies
Waste minimization and recycling
Engineering and Design
Construction
Operation and Maintenance
Optimization

The 360° Delivery Process™ sets the framework for the initial Execution Plan, which provides an outline of the fundamental operational management procedures and plans needed to successfully complete the project, namely:

Scope Definition
Schedule
Communication
Deliverables
Safety
Operational Plan

Financial Plan
Risk Management Plan
Reporting Procedures
Quality Plan
Procurement Plan
Resource Allocation Plan